| Description |
Requirements:
- Grade 12 / Matric.
- Valid driver's license and reliable transport.
- Strong leadership, disciplined execution, and proactive relationship management skills.
- Ability to drive divisional sales growth and achievement of sales targets.
- Ability to lead, motivate, train, and develop Customer Relations Officers (CROs).
- Strong communication and stakeholder engagement skills.
- Ability to maintain excellent communication with members, suppliers, and internal departments.
- Ability to foster a culture of accountability, teamwork, continuous improvement, and open communication.
- Strong administration, reporting, and operational documentation skills.
- Ability to ensure compliance with ordering, subsidy, claims, escalation, and cancellation procedures.
- Ability to monitor system maintenance, order status management, and timely billing.
- Strong analytical and problem-solving skills.
- Ability to maintain accurate documentation and ensure signed approvals are uploaded to Portal.
- Ability to promote face-to-face and telephone engagement rather than relying solely on email.
- Ability to create a high-energy, sales-driven culture.
- Commitment to service excellence standards at all times.
Responsibilities:
- Sales Management
- Member and Supplier Relationship Management
- Leadership and Staff Management
- Administration and Reporting
- Systems and Process Compliance
Success Measures:
A successful Divisional Manager consistently:
- Achieves sales targets.
- Delivers exceptional member and supplier service.
- Leads a motivated and accountable team.
- Maintains process compliance and operational discipline.
- Produces accurate reporting and analysis.
- Builds strong stakeholder relationships.
- Drives continuous improvement within the division.
Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.
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