Requirements:

• Excellent communication skills with the ability to communicate effectively with clients and service providers.
• Sound knowledge of ocean freight.
• Strong problem-solving and organisational skills.
• Proven people management and leadership skills.
• Strong negotiation skills.
• Knowledge and understanding of financial systems.
• Qualification in International Trade; OR
• Qualification in Clearing and Forwarding and Shipping.
• 7–10 years’ experience working in a shipping and freight forwarding environment.
• Experience in transport logistics will be advantageous.
• Experience within Freight Forwarding sales will be advantageous.
• Ability to work overtime when required.
• Ability to work effectively under deadline pressure.
• Strong attention to detail and accuracy in documentation and logistics processes.

Responsibilities:

• Manage bookings, transport and ocean freight logistics, with exports as the primary mode of transport.
• Oversee export customs clearance and documentation up to the CIF point.
• Ensure all processes, local requirements and international protocols relating to the transportation of citrus fruit are maintained and adhered to.
• Manage the Freight Forwarding and Documentation teams.
• Prepare and manage departmental budgets and control costs.
• Accurately manage shipping line allocations in line with agreed contractual volumes.
• Explore and evaluate freight options to ensure customer product arrival dates are achieved.
• Coordinate with clients, service providers, shipping lines and relevant stakeholders.
• Ensure accurate and timely completion of export and freight documentation.
• Monitor freight movements and address logistical challenges and delays.
• Ensure compliance with applicable export, customs, shipping and international trade requirements.
• Negotiate with service providers and freight partners where required.
• Manage and develop team performance to ensure operational objectives are achieved.
• Identify opportunities to improve freight processes, service delivery and cost efficiency.