Our client, a prominent brand in the truck industry, is seeking to employ a Service Advisor based in Port Elizabeth.

No prior service advisory experience is required but would be an advantage; must have a genuine interest in the trucking or automotive industry.

Working Hours :

• Monday to Thursday : 07h30 to 17h00
• Friday : 07h30 to 16h30
• Every alternate Saturday

Key Responsibilities:

• Greet customers in a friendly and professional manner, in person or telephonically.
• Note customer concerns and accurately log service requests.
• Liaise with technicians and workshop staff to schedule work efficiently.
• Keep customers informed of progress, costs, and timelines throughout the repair or service.
• Prepare and explain invoices and repair estimates clearly.
• Ensure high standards of customer satisfaction and service delivery at all times.
• Maintain service records and ensure all documentation is accurate and up-to-date.

What We’re Looking For:

• No experience required, but previous customer service or admin experience is a plus.
• Hardworking and able to take responsibility for their duties.
• Strong interpersonal and communication skills.
• Must be bilingual
• Basic computer literacy (Microsoft Office)
• Positive, can-do attitude with a genuine interest in the trucking or automotive industry.
• Ability to multitask and to efficiently work under pressure.
• Willingness to learn and grow within the role – full training will be provided.
• Learn and apply knowledge of truck systems, repair procedures, and company processes.

Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.