Our client, a leader in the Manufacturing Industry, is looking to employ an experienced Key Account Manager to their team based in Pinetown, KZN.

To secure  :  8–10 years of experience in a sales and marketing environment and sound knowledge of a manufacturing and engineering environment is essential.

Awesome career opportunity awaits.

Requirements:

• NQF Level 5, minimum 120 credits (National Certificate or Higher Certificate, e.g. National Certificate in Systems Support or Higher Certificate).

• Sales or Marketing training and certifications.

• Minimum 8–10 years of experience in a sales and marketing environment.

• Extensive understanding of sales metrics and methodologies.

• Highly developed strategic sales, negotiation, and analytical skills.

• Strong financial and people management capabilities.

• Excellent customer relations and communication skills (verbal and written).

• Exceptional planning, problem-solving, and presentation skills.

• Motivation for sales and results-driven mindset.

• Knowledge of a manufacturing and engineering environment is essential.

• Proficient in Microsoft Office and Google Sheets.

• Own vehicle essential.

• Willingness to travel on short notice.

Responsibilities:

Primary Responsibilities:

• Create, build and maintain profitable, long-term relationships with key account customers.

• Ensure customer satisfaction and service excellence to retain current markets and clients.

• Actively identify, develop, and pursue new business opportunities in defined business areas.

• Define and manage strategic relationships with key individuals across existing and potential customer accounts.

• Achieve set sales and margin targets both individually and as part of a team.

• Develop and implement effective account strategies aligned with company goals.

• Generate and qualify leads; schedule and conduct sales activities and calls.

• Present business solutions, requirements, and pricing to clients at an executive level.

• Prepare and deliver proposals, presentations, and project handovers (internal and external).

• Monitor and report on sales performance, forecasts, and lead probabilities (updated at least twice weekly).

• Maintain accurate records of sales activities and reporting tools.

• Implement sales programs and contribute to budget planning and financial performance.

• Perform marketing coordination and integrate business plans for enhanced alignment.

• Support management information systems with relevant data from sales and prospecting activities.

• Ensure adherence to SHEQ and ISO 9001/14001 standards and internal policies.

• Uphold escalation procedures with timely and complete communication.

Talent Development and Stakeholder Management:

• Maintain up-to-date personal knowledge through continuous product, sales, and business training.

• Participate in annual staff satisfaction surveys and update personal development plans annually.

• Ensure accurate administration of leave, overtime, and expense claims in line with internal policies.

• Foster strong communication and relationships with internal teams and external clients.\

Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.