Our client is seeking a Junior Digital Experience and Marketing Support professional to join their team in Sandhurst, Johannesburg.

A wonderful career opportunity awaits you!

Salary: R20,000 to R25,000 CTC per month.

Requirements:

• 2-3 years’ experience in financial services.
• Relevant tertiary education or professional courses.
• Proficient in Microsoft Office (Excel, Word, Outlook) and SharePoint.
• Experience in the financial Services Sector.

Responsibilities and expectations but not limited to:

Content Creation and Management

• Create, edit and publish content (text, images, videos) across social media platforms.
• Develop and maintain a content calendar to ensure consistent posting.
• Curate content from other sources relevant to the organization’s brand and audience.

Social Media Strategy and Planning

• Develop and execute social media strategies aligned with business goals.
• Identify target audiences and tailor content to their interests and preferences.
• Plan and launch social media campaigns to promote products, services, or events.
• Analyze social media trends and adapt strategies accordingly.

Community Engagement and Management

• Monitor social media channels for mentions, comments and messages.
• Respond to audience interactions, answer questions, address concerns, and manage feedback.
• Foster a positive and engaging online community.

Performance Analysis and Reporting

• Track and analyze key social media metrics such as engagement, reach and website traffic.
• Generate reports on campaign performance and ROI.
• Use data insights to optimize social media strategies and content.

Other Responsibilities

• Stay up to date with the latest social media trends, tools and best practices.
• Collaborate with marketing, content and design teams to ensure brand consistency.
• Manage social media advertising campaigns and budgets.
• Identify and engage with influencers and brand advocates.
• Assist with digital design, event management, and copywriting tasks.

Marketing Support

• Manage LinkedIn profiles, post weekly content and update management profiles.
• Check partner profiles for accuracy and relevance.
• Maintain ProfileMe profiles and dashboards.
• Monitor and report on social media activities to manage brand image.
• Assist in creating, designing and maintaining business communication templates within the communication framework.
• Manage internal communication templates and their distribution.
• Support the management of the WhatsApp business profile.
• Oversee the document library and ensure accurate version control of documents and policies.
• Assist with brand refresh of documents.
• Support the distribution of promotional materials and marketing collateral.
• Maintain and update the brand shop based on business feedback and requirements.

Event Planning

• Compile lists of bespoke event types, for example, wine and portfolio pairing or whiskey tasting events for high-net-worth clients.
• Design and deliver invitations using appropriate tools.
• Collate RSVPs and assist with campaign execution via xPlan, including post-campaign analysis.
• Support the preparation of presentation content.

Venues

• Source venues according to event type.
• Suggest menus, including food and drinks.
• Arrange menus, AV, décor and presenters.
• Ensure internal branding is prominently displayed at venues in collaboration with regional representatives.
• Organize event registration, with local offices managing the process where possible.

Handover and Post-Event

• Handover completed events to the Head of Marketing to ensure smooth execution.
• Develop post-event follow-ups, including thank you messages and surveys.

Budget

• Compile event budgets and request quotes as needed.
• Maintain and update budgets per event.
• Manage events within budget and highlight areas of concern.
• Reconcile expenses to budgets on an ongoing basis.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.