Our client in the Financial Services / Healthcare Insurance Technology Industry is looking to employ a Scrum Master to join their team based in Sandton, Gauteng.

Join a fast-paced digital and Agile delivery environment where you will lead high-performing development teams, drive continuous improvement, and play a key role in delivering innovative technology solutions that support business and customer success.

Requirements:

• Relevant qualification in Computer Science, Information Technology, or related field – Advantageous
• Certified Scrum Master – Essential
• 3 – 5 years’ experience as Scrum Master, Product Owner, or Project Manager – Essential
• Experience in Agile software delivery environments – Essential
• Exposure to insurance, medical aid, or financial services environments – Advantageous
• Understanding of software development lifecycle (SDLC)
• Strong knowledge of Agile methodologies and frameworks
• Knowledge of backlog management, sprint planning, and release management
• Experience managing multiple development streams within a single backlog
• Strong communication, leadership, and stakeholder management skills

Responsibilities:

Agile Delivery and Process Management

• Lead and facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Support Product Owners with backlog refinement and prioritisation
• Ensure adherence to Agile principles and best practices
• Track sprint velocity, progress, and delivery performance
• Identify and remove delivery blockers and manage risks early

Team Leadership and Collaboration

• Create a collaborative and high-performance team environment
• Promote accountability, visibility, and continuous improvement
• Facilitate conflict resolution and decision-making sessions
• Support knowledge sharing and Agile maturity growth within teams

Product and Release Support

• Assist in product lifecycle delivery and release planning
• Ensure teams are prepared with requirements and dependencies before sprint commencement
• Monitor definition of ready and definition of done standards
• Ensure defect and bug resolution is prioritised effectively

Stakeholder and Client Management

• Maintain strong relationships with business and technical stakeholders
• Provide regular delivery status updates and reporting
• Ensure SLA delivery expectations are met

Continuous Improvement and Innovation

• Drive process optimisation initiatives
• Encourage innovative delivery methods and improvement opportunities
• Support change management initiatives

Governance, Risk and Finance

• Support delivery governance and compliance requirements
• Identify operational risks and cost efficiency opportunities

Should you not receive feedback within two weeks of applying, you may consider your application unsuccessful.