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IT Desktop Support Technician - Coega

Reference 3905531575
Sector Manufacturing / Production / Information Technology (IT)
Location Gqeberha
Job Type full_time
Experience 3 to 4 years
Qualifications No education
Package Negotiable
Description

Our client, in the manufacturing industry and a prominent brand; is seeking to employ an experienced  IT Desktop Support Technician to join their Finance team based in Coega. 

Requirements

  • IT-related qualification or certification (CompTIA A+, CompTIA N+ essential)

  • MCSE, MCSA, or CCNA certification advantageous

  • Valid driver’s license

  • 1–3 years’ experience in IT support, help desk, or technical troubleshooting (3 years preferred)

  • Strong experience with:

    • Windows 10 and Windows 11

    • Microsoft Office Suite

    • Microsoft 365 and Active Directory

    • Desktop hardware and software troubleshooting

    • Basic networking fundamentals (TCP/IP, DNS, DHCP, VLANs)

  • Knowledge of network infrastructure, security principles, and database systems advantageous

  • Excellent communication and customer service skills

  • Strong analytical and problem-solving ability

  • Ability to work independently and in a team environment

Responsibilities Desktop and End-User Support

  • Provide first- and second-line IT support for desktops, laptops, printers, and mobile devices

  • Install, configure, and maintain operating systems and business applications

  • Manage user accounts, passwords, and permissions

  • Log and manage support tickets using service desk systems

  • Perform system updates, patches, and routine maintenance

  • Train users on new systems and IT best practices

Network and Infrastructure Support

  • Assist with LAN and WAN infrastructure monitoring

  • Troubleshoot network connectivity, Wi-Fi, VPN, and firewall issues

  • Support network hardware installations and maintenance

  • Assist with network security controls and endpoint protection

Asset Management and Documentation

  • Maintain accurate IT asset registers

  • Document technical incidents, resolutions, and support procedures

  • Assist with IT procurement and asset lifecycle management

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.

How to Apply

Apply Here

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