Our client in the FMCG is seeking to employ a Field Service Technician to join their team based in Cape Town.

Exciting Opportunity:

Join a dynamic and forward-thinking team where your skills will make an immediate impact and your career can thrive.

Requirements:

• Matric or equivalent NQF.

• Must be a trade tested Millwright with strong electrical / Instrumentation.

• 5 years plus working experience within a related field.

• Experience in the FMCG sector a MUST!

• Experience within Food and Beverage would be an advantage.

• Must be available for on-call duty every second week, which may include Saturdays and Sundays (operational hours are from 7:30 am to 5:30 pm).

• Must be able to work independently, demonstrate initiative, manage multiple job cards, meet tight deadlines, be self-driven, computer literate, and have good communication skills.

• Extensive travel required to reach clients across CPT; this position is best described as that of a Field Service Technician (FST).

Responsibilities:

• Troubleshooting, repair of complex machinery in a professional / timely manner.

• Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.

• Running trails/tests on equipment and interpreting the result into further recommendations.

• Undertaking installation/commissioning/training on equipment.

• Writing up reports based on findings/service on equipment.

• Performing routine maintenance on complex equipment at site or in the workshop.

• Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.

• Ensure customers’ expectations are exceeded in respect to quality and service.

• Respond immediately to requests for workshop breakdowns to customers.

• Action customer services as per schedule.

• Analyse the cause of the problem.

• Arrange quotes for customers to authorise repairs.

• Ensure arranged and require spares to complete the job are available.

• Maintain safety standards both at in-house and at customers.

• Form part of the standby team.

Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.